Do you want an average agent, or an EXCEPTIONAL agent? Average agents see you as just another possible commission. Exceptional agents are unique. They see you as an individual who deserves special treatment. An exceptional agent goes above and beyond only what is required, and attempts to go above what is desired.
I am an Exceptional agent, and I have truly exceptional clients. I treat each and every client as an individual, with unique needs and desires. I believe that going above and beyond is not quite far enough. I feel that the best way I can truly be more valuable to my clients is through education. I invest my time and money every month for seminars, online classes, webinars and other education opportunities in order to constantly expand my knowledge and upgrade my skills. It is through learning and application of what is learned that true knowledge is gained-knowledge that can help me assess, plan and serve my clients’ individual needs.
As a Certified Negotiation Expert (CNE), I have undertaken complex training in negotiation techniques and tactics, which allows me to be able to gather information, set expectations, and plan and execute negotiations on behalf of my clients, in order to achieve or exceed their goals.
As an Accredited Buyer’s Representative® (ABR®), buyers are my priority. I help my buyer clients achieve their real estate goals through a consultative sales and education approach. I do things right the first time with honesty and integrity and firmly believe that communication is the key to long-lasting, successful partnerships. You will always know where you stand with me, and I will make sure you always have the information you need to make informed decisions in your real estate transactions.
The Senior (50+) buyer or seller has vastly different needs than a first time homebuyer or move-up seller. I have completed specialized coursework, focused on the needs of seniors, and have obtained my Seniors Real Estate Specialist® (SRES®) designation. The knowledge gained has helped me immensely in assisting my senior clients by giving me insight into the emotional, mental and physical needs involved in such a transaction.
I have earned my LeadingRE Sales Specialist (LSS) and LeadingRE Service Expert (LSE) certifications from Leading Real Estate Companies of the World®, a collection of over 500 of the finest residential real estate firms around the world. These certifications are offered to agents who display the highest commitment to competence, service and integrity.
In an industry where 15-20 percent of agents don’t do a single deal each year, where half of all agents leave the business within two years and 80 percent of transactions are handled by just 10 percent of the agents, it takes hard work and commitment to last. To some this is a hobby, to me it’s what I do for a living. I am proud to be a member of the Howard Hanna Multi-Million Dollar Club and Champions Club and continue to grow my business every year.
Maintaining long-standing relationships with a majority of my fellow area real estate professionals and related service providers has allowed me to build on my reputation as someone who is knowledgeable and willing to do whatever it takes to make sure all parties win. They know that I am focused on making sure that every aspect of a transaction is handled with care and that my clients are well represented.
With a professional background in media, technology, education and marketing, I have skills that translate incredibly well to helping people buy and sell real estate. From knowledge of tools and techniques, to education and team building, I have the experience to get the job done.
My clients and I are a team. My needs will only be met if your needs are met. As the fictional real estate agent, Phil Dunphy (from ABC’s Modern Family) noted, “I can’t be satisfied, until you’re satisfied”. It takes a strong team to succeed, so let’s work together to Win!
It is my commitment to ensure that you are successful in achieving your real estate goals, and that I earn your trust and confidence through my abilities and actions. Let’s also remember to have some fun along the way. I want to make sure that you are always Home with Rob.